Cancellation Policy

1. Cancellation Rights

• You have the right to cancel your subscription at any time
• No long-term commitment required
• No cancellation fees or penalties
• Access continues until the end of your billing period

2. How to Cancel

You can cancel your subscription through:

• Your account settings page
• Customer support email: [email protected]
• 24/7 live chat on our website

3. Billing Period

• Your subscription continues until the end of your current billing period
• No partial refunds for unused time
• You will not be billed after the current period ends
• Final billing date will be shown when cancelling

4. Refund Policy

• Standard subscriptions are non-refundable
• Exceptions may be made in case of technical issues
• Refund requests must be submitted within 48 hours of charge
• Processing time for approved refunds: 5-7 business days

5. Account Access After Cancellation

• Full access continues until billing period ends
• Saved preferences and history remain for 30 days
• Option to download your data before access ends
• Reactivation possible at any time

6. Reactivation

• You can reactivate your subscription at any time
• Previous account settings will be restored
• New billing cycle starts on reactivation
• Special offers may be available for returning users

7. Special Circumstances

• Death or incapacity: Contact support with documentation
• Account compromise: Immediate support available
• Technical issues: Contact our support team
• Billing disputes: Submit detailed explanation

8. Changes to Policy

• Policy updates will be notified via email
• 30 days notice for significant changes
• Latest version always available on website
• Previous versions available upon request

Contact Information

For questions about cancellation or to request support:

• Email: [email protected]
• Response Time: Within 24 hours